1 Million AI Talents with Microsoft

ImpactEra and Microsoft Elevate are upskilling one million people in AI to enhance government efficiency and innovation.

Future-Ready Skills for a Smarter World.

We prepare you for tomorrow’s digital workforce with hands-on career-focused programs.

Level up your skills for 1 aed a day!

Empowering the nation with future-ready skills in AI, Copilot, Cloud & Productivity.

Become an AIducator

ImpactEra, a Microsoft Global Training Partner, is inviting educators across the UAE to become AI Educator Champions a select group of teachers empowered to bring practical, inclusive, classroom-ready AI into their schools.

Tips & Tricks Tuesday

Unlock the power of AI in education! Join us every Tuesday for 'Tips & Tricks Tuesday' and level up your teaching skills with practical, smart AI tools. From inclusive classrooms to game-based learning, we’ve got you covered!

Building the Next Generation of AI-Ready Talents

ImpactEra is a human capability development company dedicated to empowering individuals, educators, and organizations to thrive in the era of Artificial Intelligence. We specialize in delivering future-focused training programs centered around Microsoft Copilot and the Microsoft ecosystem, helping learners unlock productivity, innovation, and digital fluency.

About ImpactEra

ImpactEra is a UAE-based transformation partner focused on helping organisations move from curiosity about AI to confident, measurable impact. We design and deliver programmes that build digital mindsets, unlock productivity with Microsoft Copilot, and scale automation across Microsoft 365 and Power Platform.

Rather than leading with technology alone, we focus on people, culture, and capability. Our work bridges strategy, enablement, and hands-on execution so teams don’t just adopt new tools they change how they think, work, and create value.

Zafarullah Hashim - Founder & CEO, ImpactEra

Zafarullah Hashim

Founder & CEO, ImpactEra

Zafarullah is a strategist, educator, and builder who believes real transformation starts with clarity and compassion. He turns complex ideas about AI into practical, human-centred programmes that teams can actually use.

His work centres on capability building equipping individuals and organisations to become catalysts of innovation, not just users of technology.

Our Partner Solutions

All applications are built and deployed inside your Microsoft tenant for maximum security and sovereignty.

FixIT365

A modern helpdesk solution built in Microsoft Teams to streamline support requests and internal services.

Timesheet 365

A simple, powerful time tracking and project reporting app integrated with Microsoft Teams.

HR 365

A smart, intuitive HR solution with Copilot-powered assistance for employees and administrators.

LegalCase 365

A comprehensive case management system for law firms to manage hearings, documents, and deadlines securely within Microsoft 365.

Licences 365

A complete licensing and IP protection platform for Power Platform ISVs and MSPs.

Our Services

At ImpactEra, we specialise in helping organisations maximise their investment in Microsoft 365 through expert consulting, implementation, and optimisation.

Our team ensures your organisation leverages the full potential of SharePoint, Teams, Power Platform, and Copilot while maintaining best practices for governance, security, and user adoption.

Copilot & AI Readiness

Security alignment, data protection, and responsible AI governance to help teams adopt Copilot confidently, with measurable productivity impact.

  • Readiness assessment: Tenancy, identity, permissions, and data exposure review.
  • Security alignment: Access controls, least privilege, and policy recommendations.
  • Data protection: Sensitivity labels, DLP, retention, and content hygiene guidance.
  • Responsible AI governance: Usage guidelines, guardrails, and adoption playbooks.
  • Impact tracking: Use-case library, KPIs, and measurement approach for value realisation.
Copilot and AI readiness

Microsoft 365 & SharePoint

Intranets, knowledge transformation, and compliance foundations that make information easier to find, govern, and reuse across your organisation.

  • Modern intranets: Information architecture, sites, hubs, and audience targeting.
  • Knowledge transformation: Content lifecycle, search, metadata, and page templates.
  • Compliance foundations: Labels, retention, audit readiness, and information governance.
  • Teams + SharePoint alignment: Workspaces, permissions, and shared ownership patterns.
  • Migration & modernisation: Structure clean-up, page rebuilds, and governance uplift.
Microsoft 365 and SharePoint

Power Platform Architecture & Delivery

Automation, ALM, DevOps, and scalable engineering patterns to build reliable low-code solutions that can grow with your business.

  • Solution architecture: Environments, data strategy, and scalable app patterns.
  • Automation delivery: Power Automate workflows, approvals, and operational efficiency.
  • ALM & DevOps: Source control, pipelines, solution packaging, and release governance.
  • CoE foundations: Standards, templates, guardrails, and maker enablement.
  • Integration: Custom connectors, APIs, and secure data access for business apps.
Power Platform architecture and delivery

Training & Enablement

Practical workshops, adoption programs, and digital mindset development to help teams learn faster, work smarter, and build confidence using Microsoft tools.

  • Hands-on workshops: Role-based sessions for end-users, leaders, and makers.
  • Adoption programs: Champions model, communication plans, and onboarding flows.
  • Copilot enablement: Prompting fundamentals, safe usage, and practical scenarios.
  • Digital mindset: Building confidence, habits, and ways of working for modern teams.
  • Enablement assets: Playbooks, quick guides, and repeatable training content.
Training and enablement

Why ImpactEra

We don’t just deliver technology; we increase capability, confidence, and continuous transformation.

Purpose over noise. Progress over hype.

Security and Governance First

Built with permissions, compliance, and guardrails from day one aligned to your tenant policies.

No External SaaS Dependencies

Keep data, identity, and control inside Microsoft reducing risk and avoiding vendor sprawl.

100% Microsoft-Native Solutions

Designed and deployed fully within Microsoft 365 and Power Platform for maximum sovereignty.

AI-Ready by Design

Information architecture, permissions, and data hygiene that supports Copilot success.

Exceptional Training Experiences

Human-centered learning programs designed to be intuitive, impactful, and easy to adopt across diverse skill levels.

Outcome-Focused Enablement Support

Adoption programs and coaching that translate tools into outcomes not just deployments.

Empowering the Next Generation of Developers. Creators. Innovators. Leaders.

Shaping the future through technology, creativity, and continuous learning.

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Ready to Impact?

Partner with us for professional IT training, digital solutions, and marketing that make a lasting impact.

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